Complaints - Distance Education
State/District Territory
Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000
Phone: 334-242-1998
Toll-Free: 800-960-7773 AL Residents Only
Fax: 334-242-0268
Website: https://www.ache.alabama.gov
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
Phone: 907-465-2962
Toll-Free: 800-441-2962
Fax: 907-465-5316
Website: https://acpe.alaska.gov/
Arizona Commission for Postsecondary Education
Suite 650
2020 North Central Avenue
Phoenix, AZ 85004-4503
Phone: 602-258-2435
Fax: 602-258-2483
Website: https://highered.az.gov/
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201-3818
Phone: 501-371-2000
Fax: 501-371-2001
Website: https://www.adhe.edu
California Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, California 95834
Telephone: 833-942-1120
Colorado Department of Higher Education
1600 Broadway
Suite 2200
Denver, CO 80202
Phone: 303-862-3001
Fax: 303-996-1329
Website: https://highered.colorado.gov/
Office of Higher Education
450 Columbus Blvd
Hartford, CT 13601-1841
Phone: 860-713-6543
Website: https://www.ctohe.org/
Delaware Higher Education Commission
The Townsend Building
401 Federal St, Suite 2
Dover, DE 19901
Phone: 302-735-4120
Toll-Free: 800-292-7935
Fax: 302-739-5894
Website: https://delawaregoestocollege.org/
Office of Student Financial Assistance
325 West Gaines St, Suite 1314
Tallahassee, FL 32399-0400
Phone: 850-410-5200
Toll-Free: 800-366-3475
Website: https://www.floridastudentfinancialaid.org/osfahomepg.htm
Nonpublic Postsecondary Education Commission
2082 East Exchange Place
Suite 220
Tucker, GA 30084-5305
Phone: 770-414-3300
Website: https://gnpec.georgia.gov/
Hawaii Post-Secondary Education Authorization Program
Department of Commerce & Consumer Affairs
335 Merchant Street, Rm. 310
Honolulu, HI 96813
Phone: 808-586-7327
Website: https://cca.hawaii.gov/hpeap/
Idaho State Board of Education
P.O. Box 83720
Boise, ID 83720-0037
Phone: 208-334-2270
Fax: 208-334-2632
Website: https://www.boardofed.idaho.gov/
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701
Phone: 217-782-2551
Fax: 217-782-8548
Website: https://www.ibhe.org
Indiana Commission for Higher Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-1984
Phone: 317-464-4400
Fax: 317-464-4410
Website: https://www.in.gov/che/
Iowa College Student Aid Commission
475 SW Fifth Street, Suite D
Des Moines, IA 50319
Phone: 515-725-3400
Toll-Free: 877-272-4456
Fax: 515-725-3401
Website: https://www.iowacollegeaid.gov/
Kansas Board of Regents
Suite 520
1000 SW Jackson Street
Topeka, KS 66612-1368
Phone: 785-430-4240
Website: https://www.kansasregents.org/
Kentucky Higher Education Assistance Authority
100 Airport Road
Frankfort, KY 40602-0798
Phone: 502-696-7200
Toll-Free: 800-928-8926
Fax: 502-696-7496
Website: https://www.kheaa.com/
Louisiana Board of Regents
1201 N. Third St., Suite 6-200
Baton Rouge, LA 70802
Phone: 225-342-4253
Website: https://www.regents.la.gov/
Finance Authority of Maine
P.O. Box 949
5 Community Drive
Augusta, ME 04332-0949
Phone: 207-623-3263
Toll-Free: 800-228-3734
Fax: 207-213-2661
Website: https://www.famemaine.com/
Maryland Higher Education Commission
6. N. Liberty Street
Baltimore, MD 21201
Phone: 410-767-3301
Toll-Free: 800-974-0203 MD residents only
Fax: 410-260-3200
Website: https://www.mhec.state.md.us/
Massachusetts Department of Higher Education
Room 1401
One Ashburton Place
Boston, MA 02108-1696
Phone: 617-994-6950
Fax: 617-727-6397
Website: https://www.mass.edu/
Michigan Student Aid
PO Box 30462
Lansing, MI 48909-7962
Phone 888-447-2687
Website: https://www.michigan.gov/mistudentaid
Minnesota Office of Higher Education
Suite 350
1450 Energy Park Drive
St. Paul, MN 55108-5227
Phone: 651-642-0567
Toll-Free: 800-657-3866
Fax: 651-642-0675
Website: https://www.ohe.state.mn.us/
Mississippi Institutions of Higher Learning
3825 Ridgewood Road
Jackson, MS 39211-6453
Phone: 601-432-6198
Website: https://www.ihl.state.ms.us/
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102
Phone: 573-751-2361
Fax: 573-751-6635
Website: https://dhe.mo.gov/
Montana University System
Office of the Commissioner of Higher Education
560 N. Park Ave
P.O. Box 203201
Helena, MT 59620-3201
Phone: 406-444-6570
Website: https://www.mus.edu/
Coordinating Commission for Postsecondary Education
P.O. BOX 905005
Lincoln, NE 68509-5005
Phone: 402-471-2847
Fax: 402-471-2886
Website: https://ccpe.nebraska.gov/
Nevada System of Higher Education
4300 S. Maryland Pkwy.
Las Vegas, NV 89119
Phone: 702-889-8426
Fax: 702-889-8495
Website: https://system.nevada.edu/Nshe/
New Hampshire Postsecondary Education Commission
101 Pleasant Street
Concord, NH 03301
Phone: 603-271-3494
Website: https://www.education.nh.gov/highered/
Higher Education Student Assistance Authority
P.O. Box 545
Trenton, NJ 08625-0545
Phone: 609-584-4480
Toll-Free: 800-792-8670
Website: https://www.hesaa.org/
New Mexico Higher Education Department
2048 Galisteo Street
Santa Fe, NM 87505
Phone: 505-476-8400
Website: https://hed.state.nm.us/
New York State Higher Education Services Corporation
99 Washington Avenue
Albany, NY 12255
Phone: 518-473-1574
Toll-Free: 888-697-4372
Website: https://www.hesc.ny.gov/
College Foundation of North Carolina
P.O. Box 41966
Raleigh, NC 27629
Phone: 866-866-2362
Website: https://www.cfnc.org/index.jsp
North Dakota University System
10th Floor, State Capitol
600 East Boulevard Avenue, Dept. 215
Bismarck, ND 58505-0230
Phone: 701-328-2960
Fax: 701-328-2961
Ohio Board of Regents
25 South Front Street
Columbus, OH 43215
Phone: 614-466-6000
Fax: 614-466-5866
Website: https://www.ohiohighered.org/board
Oklahoma State Regents for Higher Education
Suite 200
655 Research Parkway
Oklahoma City, OK 73104
Phone: 405-225-9100
Website: https://www.okhighered.org/
Office of Student Access and Completion (OSAC)
Suite 100
1500 Valley River Drive
Eugene, OR 97401
Phone: 541-687-7400
Toll-Free: 800-452-8807
Fax: 541-687-7414
Website: https://www.oregonstudentaid.gov/default.aspx
Pennsylvania Higher Education Assistance Agency
PO Box 8157
Harrisburg, PA 17105-8157
Phone: 1-800-692-7392
Website: https://www.pheaa.org/
Puerto Rico Council on Education
PO Box 19900
San Juan, PR 00919-1900
Phone: 1-787-641-7100
Website: https://www.ce.pr.gov
Rhode Island Department of Education
255 Westminster Street
Providence, RI 02903-3400
Phone: 401-222-8333
Website: https://www.ride.ri.gov/
South Carolina Commission on Higher Education
Suite 300
1122 Lady Street
Columbia, SC 29201
Phone: 803-737-2260
Fax: 803-737-2297
Website: https://www.che.sc.gov/
South Dakota Board of Regents
Suite 200
306 East Capitol Avenue
Pierre, SD 57501-2545
Phone: 605-773-3455
Website: https://www.sdbor.edu/
Tennessee Higher Education Commission
Suite 1900
404 James Robertson Parkway
Nashville, TN 37243-0830
Phone: 615-741-3605
Website: https://www.tn.gov/thec/
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78711-2788
Phone: 512-427-6101
Website: https://www.thecb.state.tx.us/
Utah System of Higher Education
Board of Regents Building
60 South 400 West
Salt Lake City, UT 84101-1284
Phone: 801-321-7200
Website: https://higheredutah.org/
Vermont Student Assistance Corporation
10 East Allen Street
P.O. Box 2000
Winooski, VT 05404-2601
Phone: 802-655-9602
Toll-Free: 800-642-3177
Website: https://www.vsac.org/
Virgin Islands Department of Education
1834 Kongens Gade
St. Thomas, VI 00802
Phone: 1-340-774-2810
Fax: 1-340-779-7153
Website: https://www.doe.vi/
State Council of Higher Education for Virginia
James Monroe Building
Tenth Floor
101 North 14th Street 10th Floor
Richmond, VA 23219
Phone: 804-225-2600
Fax: 804-225-2604
Website: https://www.schev.edu/
Washington State Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
Phone: 360-753-7800
Website: https://www.wsac.wa.gov/
Office of the State Superintendent of Education (District of Columbia)
Division of Postsecondary and Career Education (Postsec)
1050 First Street, NE
Washington, DC 20002
Phone: 202-727-6436
Website: https://osse.dc.gov/page/college-and-career-education
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard East
Suite 700
Charleston, WV 25301
Phone: 304-558-2101
Website: https://www.wvhepc.edu/
Wisconsin Higher Educational Aids Board
4822 Madison Yards Way
Seventh Floor
Madison, WI 53705
Phone: 608-267-2206
Fax: 608-267-2808
Website: https://www.heab.state.wi.us/
Wyoming Community College Commission
5th Floor, Suite B
2300 Capitol Ave.
Cheyenne, WY 82002
Phone: 307-777-7763
Fax: 307-777-6567
Website: https://www.commission.wcc.edu/